Chartering a jet may seem easy with online brokers saying it just takes a few taps on your smartphone, and in some cases that may be true. You've read the stories: "We're the Uber of private jets." But there’s more to chartering than just searching Google for a broker or browsing a list of operators, then calling and saying, “I have five people going to Phoenix and we want to leave Tuesday morning at 10 a.m. How much is a private jet? Do you have a G450?” When you charter on-demand, each trip you should spend the time to do some due diligence, and there are a wide variety of issues to cover. A few weeks ago, I was talking to one gentleman who told me a broker from a fairly well-known company was insisting a specific airplane type could fly a route nonstop. It couldn't.
Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
Stratos Jet Charters, Inc. Serves As An Agent For Air Charter Services On Behalf Of Our Clients. All Aircraft And Air Carriers Selected By Stratos Jet Charters Are Fully Certified By The Federal Aviation Administration And The U.S. Department Of Transportation Under Part 135 Regulations. Carriers Are Solely Responsible For The Air Transportation Arranged On Behalf Of Stratos Jet Charters Clients. Stratos Jet Charters Does Not Own Or Operate Any Aircraft. Stratos Jet Charters Is Not A Direct Or Indirect Air Carrier. All Flights Chartered Through Stratos Jet Charters Are Operated By Part 135 Air Carriers. © 2007-2018 STRATOS JET CHARTERS, INC. ALL RIGHTS RESERVED.
We had quite a number of issues booking this trip, which resulted in add'l work and follow up for me. As broker these issues should have been handled / caught prior to making a proposal. I believe I had to sign 4 different revised quote sheets for this trip! Also the final signed sheet stated we would land in LFMD on the return leg. Hence we booked transportation for pick up at LFMD. However flight landed in LFMN. This caused add'l stress and expense for no reason. I have only now seen that the last itinerary link showed an arrival at LFMN - but I never opened this one since all previous ones, including the contract reconfirmation showed LFMD. As for the aircraft itself: it was one of the oldest ones I have ever flown. The door / separation to the toilet / luggage area was broken (not the lock but the entire frame!) and the toilet was not accessible due to a lot of "stuff" (amenities, water bottles, etc.) being thrown in / stored in the area. Overall cleanliness was not superb either. Finally, the catering we requested was not available / not complete. Breakfast (eggwhite and sausage!!) was cold and wet and the fruitplatter had molded grapes; no ice bucket, nor champagne glasses were present. On the return leg, fruitplatter was nice but again no ice bucket nor champagne glasses were present. As a matter of fact, the soft drink container was not even replenished w new ice!! So overall - yes, we flew from A to B but the service experience was disappointing.
VIP catering suitable for the time of day will be provided on-board. For small cabin aircraft this will normally be pre-prepared buffet style options. All flights will also include a fully licensed bar and soft drinks. For larger cabin aircraft which have galley facilities, catering can be prepared on-board and hot meals served. Special catering requests will always be accommodated when possible.
Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.
With Executive Jet Management’s jet charter service in Minneapolis, Minnesota, you can add hours of precious time to your day while escaping the stress of flying commercially. Our private charter flights help you avoid the multiple hassles of commercial travel, including missed connections, long security lines, delayed or cancelled flights, and inconvenient schedules.
Flight was for an elderly person and the tail number was provided a long time before the flight and I made sure the person flying had all the info written down by someone who could hear and got everything correct. Flyer had that until day before when tail number changed. I had to find someone who could hear me well and right down the correct info for the person traveling so he got it straight in his head and for driver.
secure travelMillion Air Dallas partners with Global Guardian and MedAire to offer security and medical attention to our clients anywhere in the world. The Global Guardian Agency is a trusted resource for universal security and intelligence. Million Air Dallas clients also have immediate access to physicians through MedAire, who will coordinate medical response in-flight and once the aircraft is on the ground.
Using a private jet rental to get to a holiday destination ensures the additional benefit of access to private terminals for faster security check-ins, ensuring that more time is spent enjoying the getaway instead of waiting in line. With its ability to access more locations around the world and enhanced potential for personalisation, chartering privately is the perfect way to travel for pleasure.