I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
At Pentastar Aviation, we focus first and foremost on passenger safety. There are no age restrictions for passengers on private jets. Just let us know if you are traveling with a child, and we’ll be sure the aircraft selected for your trip will accommodate your family’s needs. Please note, however, neither PACI nor Pentastar Aviation will transport unaccompanied minors under the age of 18. Domestic pets are allowed on some aircraft. Make sure to let your charter sales representative know if you will be traveling with a pet so we can accommodate your request. Please note that exotic animals may not be allowed, especially on international flights.
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
When you charter a private jet you are hiring the entire aircraft. The charter price for the aircraft does not change if you fly alone or with every seat occupied. The only slight variation in cost will be when airport passenger tax is applied on the flight. Each country has different regulations for passenger tax and this will be fully explained during the quoting process.
We’re designed to be the best executive option for a private jet charter to Omaha that money can buy. Read our “About Us” description, then call us, and finally fly with us, and you’ll realize that you’ve found your aircraft charter company. We’re designed to give you an incredible personalized and detail oriented service, while saving you money though organizational ingenuity.
Of course, once you find a couple good brokers who know your specific preferences for aircraft types and operators – there are over 2,000 charter operators in the U.S. they can access -- your broker can do much of the screening for you. That said, the brokerage side of the business is unregulated and there are more than 7,500 aircraft in the U.S. that are certified by the Federal Aviation Administration under Part 135 to operate revenue charter flights, with each operator having varying standards and procedures. From the National Business Aviation Association (NBAA), below are questions they recommend that you ask your broker.
When you charter a private jet you are hiring the entire aircraft. The charter price for the aircraft does not change if you fly alone or with every seat occupied. The only slight variation in cost will be when airport passenger tax is applied on the flight. Each country has different regulations for passenger tax and this will be fully explained during the quoting process.
Every aspect of our operations at PACI revolves around a steadfast commitment to safety. To ensure maximum safety for our customers, all aircraft operated by PACI are IS-BAO Registered, ARGUS Platinum Rated, Wyvern Approved and have a robust Safety Management System (SMS) and a comprehensive Emergency Response Plan (ERP). All charter flights are tracked by FAA licensed dispatchers in our 24/7 Operation Control Center. Pentastar Aviation meets the maximum industry safety standards.

After your initial enquiry you will be assigned a personal charter expert who will send you a selection of quotes for you to choose from. Each quote will have a clear breakdown of aircrafts and airports and reasons they have been selected for you. Should you wish to go ahead they will then book the aircraft and send you all the flight details including directions to the terminal and any other important information. They will be your first point of call for any further enquiries you may have up to the flight and, if possible, they will meet you at the terminal. From your initial quote you will be able to contact your account manager 24/7 (if on holiday you will be assigned another account manager to cover) so you can call from wherever, whenever you like.
×