If there are no empty legs and no possibility of rerouting an empty leg, LunaJets can negotiate with its network of partner operators for the best on-demand charter price for your itinerary. You will be offered a selection of aircraft at the best charter prices to choose from. No minimum flying time is required and you just pay the fixed pre-agreed price for your flight. No upfront deposit. No long-term contract. Private jet charter costs are fixed and include all necessary amenities.
Joel,I hope this email find you well. I just wanted to reach out to thank you for the charter service you arranged for us last weekend. It was truly a pleasure to fly with Stratos and we will most certainly book with your charter service again.Thanks again for all of your help this week. It made the trip a breeze!Warm Regards,Matt, Scottie & Harper
As the assistant who actually booked the trip and made the plans for my employer and her family, I must say that the experience was a new one for me. That said, the unfamiliar process was made much simpler thanks to the knowledge, expertise and patience of my rep, Christina Nesbit. She was extremely informative and helped thru each step of the process, reassuring me that the passengers were getting the most appropriate plane for their needs.I will double check to be sure there isn't any additional feedback I am missing, but to date I was told that the flight was a pleasurable one and they were appreciative and impressed that the President came to greet them pre flight as well.Thank you, Shari

Joel Thomas:  Hi William!  Thanks for the opportunity to serve you and your wife.  We are always grateful when our clients take the time to offer feedback.  We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said:  "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change.  Its actually very common."  Looking forward to working with you all again soon!  All my best


The Citation VThe Citation V is one of the speediest and smoothest flying plane in its class. The aircraft offers 8 seating with additional wide seats that recline and turn 360 degrees. Two-zone temperature control and a ventilation framework intended to dispense with drafts take into account reliably agreeable travel.The Citation V is one of the calmest light jets aircraft accessible to adapt to short departure and landing airport runways. the Citation V gives access to most General Aviation airports and terminals.With a mix of comfort safety and performance the Citation V is a great choice to fly short distance routesAircraft Feature, Elegant outside paint outline, Corporate inside seating, Enclosed lavatoryHighlights9 traveler seating, Range: 1,800 Miles, Speed: 489 MPH, Baggage Volume Internal: 26.0 cu.ft.Baggage Volume External: 41.0 cu.ft.Based in Van Nuys, California .
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Most of all, the questions from NBAA will quickly reveal how knowledgeable the person on the other end of the phone is about what they are selling. ARGUS and Wyvern both certify brokerage houses, but keep in mind, within any company that may have dozens of brokers, the quality and know-how of the individual brokers varies much like massage therapists at a spa. Remember, you're spending a lot of money to charter a plane. If the broker doesn't have time now to answer questions about their experiences, how they source aircraft, and so forth, what will you get when there's a problem?
Most larger airports have either separate private jet terminals or buildings called FBOs (Fixed Based Operators) where private jet passengers check in for their flight. At many airports, private jet passengers can be driven straight through security to their aircraft. The time from arriving at the private jet terminal to boarding your aircraft is normally less than 5 minutes. If however there is a delay to your flight or perhaps you have chosen to arrive early, the FBOs will normally have private executive lounges for you to relax or work in.
I had the pleasure to work with Joel on a last minute trip needed to transport several professional athletes to an event. Joel was fast-acting and completely professional every step of the way. He sent constant updates to make sure our trip needs were met every step of the way. I would recommend Joel and Stratos to anybody looking to book private jets who also values professionalism and accountability.
×