Every aspect of our operations at PACI revolves around a steadfast commitment to safety. To ensure maximum safety for our customers, all aircraft operated by PACI are IS-BAO Registered, ARGUS Platinum Rated, Wyvern Approved and have a robust Safety Management System (SMS) and a comprehensive Emergency Response Plan (ERP). All charter flights are tracked by FAA licensed dispatchers in our 24/7 Operation Control Center. Pentastar Aviation meets the maximum industry safety standards.
Situated some 600 miles off the eastern seaboard of the United States, Bermuda is an archipelago consisting of approximately 138 islands. Bermuda is known as a luxurious island destination with picture perfect beaches or a night sky to die for. Though majority of visitors come for its pristine and secluded beaches, Bermuda has some great places of interests like Hamilton City which is the seaside capital of Bermuda, St. George's Town which is a unique UNESCO World Heritage site, and Kings Wharf and Royal Naval Dockyard which are the original pier and the largest cruise port in the island.
Joel Thomas: Hi William! Thanks for the opportunity to serve you and your wife. We are always grateful when our clients take the time to offer feedback. We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said: "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change. Its actually very common." Looking forward to working with you all again soon! All my best
I was thouroughly impressed with the professionalism of the Broker Joel, the flight organizer Sarah and the crew on both legs. The aircraft was clean, in good shape and right on time. The crew was friendly and professional to me and my guests. Two small issues were getting a tail number on less than 12 hours that made getting our rental cars more complex than necessary and more significant was being notified by our bank that you tried to bill my flight a couple times when I paid in full prior to first leg. All in all I would use them again but would encourage one contact who checks in daily a few days prior to flight rather than me having try to figure out who to call when it looked like a couple problems were coming up.
Within reason, many more things in private aviation are possible then they are in commercial airlines. A very common filter that people would want to know is the aircraft’s age. They would want know, “can I have an aircraft that’s less than five years old?” Depending on the culture of who is travelling, we will sometimes have people that only want male pilots, for example, or they want a smoking aircraft in some cases, or they want to take their pets on board, or they want a particular colour interior. Sometimes you will have requests like the aircraft has to fly at a certain altitude because a passenger has poor health, and they only want to fly at a certain altitude. You’re not going to phone up Ryanair and ask that.
The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!
WE were told to go to First Aviation Services terminal at Teterboro but our plane was at another terminal so we wasted over 45 minutes trying to find our aircraft and our agent was not at all helpful. In fact he told us someone was coming to pick us up and they never came and we had to find someone to help us get to the terminal our plane was located at. The agent asked us for our rental car info but when we landed in Naples the rental car was not at the terminal and we had to find a ride over to the other side of the air field to get our rental car. The flight was great but the handling of the pre and post flight were below normal and not what I am used to when I fly private.
If the paying customer – that person shelling out $5,000 to $20,000 per hour - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
As a part 135 operator, I have been doing business with Stratos Jets since it was founded by Joel Thomas in 2006. Since the first trip I could tell they were a different type of Jet brokerage. Joel and his team of aviation advisors have always conducted themselves with the highest of standards and partnered with platinum operators like us to give their customers a luxurious private jet experience. Thank you for a decade of partnership and excellence.Thank you for your friendship!Rich Brennan VP of Sales
VIP catering suitable for the time of day will be provided on-board. For small cabin aircraft this will normally be pre-prepared buffet style options. All flights will also include a fully licensed bar and soft drinks. For larger cabin aircraft which have galley facilities, catering can be prepared on-board and hot meals served. Special catering requests will always be accommodated when possible.
I found this book as I kicked around Amazon. I was looking for a comfortable but short novella. I flicked over this a few times, thinking it was too long for what I wanted, but the cover and blurb kept telling me to grab it. Something nice set in my country in a beautiful part of the world - Cairns, the Whitsundays, Great Barrier Reef up to Port Douglas and Daintree National Park - is not hard to take.
Peace of mind!!! My family and I just completed our first charter on a private jet with Stratos. My wife and I have been on a few of our friend’s charters before and I fly regularly on my company's aircraft but this was the first charter of our own. Stratos and specifically Joel Thomas made my wife and I feel that we were in great hands throughout the planning, selection and ultimately flight process. Family loved it!!! Great experience.