Since day one, Joel and his team have been providing us with great customer service and always meet or exceed our needs. They are impeccable in their constant communication, which includes everything from quotes to flight status, and all in between. They are very accommodating to all requests, even the last minute ones. Sarah with trip support has carefully and flawlessly helped with all requested travel arrangements, from car rental to car service. It is hard to find a company these days that is genuine and understands the importance of truly great customer service, and this company and all members of the team, have this! It is very refreshing. I would recommend this company to anyone who has ever thought about trying Jet Charters or has done so for years, it will be a change for the best!
The writing was impeccable, the story quiet but emotional, and the MCs had depth and a powerful chemistry that built as the story was told. It's hard to paint a confident, assertive person on page without making them appear arrogant or rude. It would be so easy to have Stuart come across as one-dimensionally arrogant but the author draws a believable vulnerability and genuineness about him along with the confidence he would need for his career. Likewise, Foster could have been too nice, there is such a thing in books, but he's this very easy going, self-possessed, water-loving, and kind Aussie guy. He was utterly loveable and sincere.
Same on return flight except we arrived a good half hour early but crew jumped to task and loaded us and dogs promptly for return. Only item worth mentioning was during climb out to altitude both my wife and I heard numerous bumping sound on both sides of fuselage up and down the sides and top. We have owned our own planes and owned shares in jets through Flight Options and chartered often over the years and we have never had this type of noise. It almost sounded like rivets coming out or random bird strikes (which I knew it was not). I mentioned it to the co-pilot and he told me to report it so maintenance could be sure to check it out. Said it may be a maintenance issue on an older aircraft but a first for me. After attaining altitude the noise did not reoccur. All else went according to schedule and the pilots were very professional and assisted on and off with dogs and luggage. I would use again this service. Thank
Stratos takes the complicated process of private air charter and makes it simple. They have helped me through the process and Joel even turned down my offer for purchasing a Pre-paid Jet card because he advised that it would not be a good fit for my home airport and family lifestyle. I shortly became a client after that because that experience was indicative of the company's overall honesty and great ethos.We have Chartered with Joel on multiple occasions and always get the the 3Gs of private air travel - Great Safety, Great Plane & Great Price.Stratos is a great company and they put your safety 1st and make the process easy. You can text or call them at anytime and their response time is amazing. You truly feel special. Flying on chartered planes is something we really value and keep very personal and discrete. Joel assists us in keeping the experience special and within our schedule and budget.I recommend Stratos to friends who have jet cards, fractional ownership and 1st timers alike. If you are considering charter, the 1st call to make is to Stratos. They never pressure you and value the relationship. I can not say enough about this team - A great experience!
Fliers with flexibility should sign up for empty-leg email lists of companies like Magellan Jets, who regularly send out emails selling discounted flights from, say, the plane of a corporate exec who flew to Los Angeles but is looking to offset his cost of getting the plane back to New York. “I wouldn’t say that the cost of flying private has gone down, but there are new ways of pricing charter that makes it more accessible,” says David Zipkin, co-founder and VP of Tradewind, the service known for semi-private flights in the Northeast and Caribbean. “In our case, we save people money with our shared charters, and we also sell discounted empty legs.”
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
Stuart Jenner's job is high stress, high stakes, and everything he's strived for. So why, when the apex of his career is within reach, does he stumble? At his doctor's insistence, he books a privately chartered yacht to sail around the tropics for two weeks of sun, surf, and sex. When his friend-with-benefits bails on him at the last minute, Stuart decides to go alone.
No matter what company you're flying with, be sure to ask if there two pilots or one. (Though two pilots are standard on commercial flights, regulations vary for private planes of all sizes.) It also helps to ask if the operator owns the plane—typically, companies that own their planes offer better service. Never forget to ask about daily minimums and taxi fees. "If the hourly rate is $9,000 and you have a single 40-minute flight, you might assume you are going to pay $6,000," says Doug Gollan, creator of PrivateJetCardComparisons.com. "But if your provider has a daily minimum of 1.5 hours, you are going to actually be charged $13,500, plus taxi time, which in my comparisons I have found varies between being included and up to 12 minutes per segment."
Most of all, the questions from NBAA will quickly reveal how knowledgeable the person on the other end of the phone is about what they are selling. ARGUS and Wyvern both certify brokerage houses, but keep in mind, within any company that may have dozens of brokers, the quality and know-how of the individual brokers varies much like massage therapists at a spa. Remember, you're spending a lot of money to charter a plane. If the broker doesn't have time now to answer questions about their experiences, how they source aircraft, and so forth, what will you get when there's a problem?
Dallas is the most modern and third largest city in America's second biggest state Texas. There are tons or art and science museums, amusement parks, gardens, historical sites, and businesses. Dallas also gives home to other activities like skydiving, rodeos, horse racing, and off-roading. If visiting this great, fun pack city be sure to hit up the Museum of Nature and Science, Dallas Museum of Art, Sixth Floor Museum, Morton H. Meyerson Symphony Center, Nasher Sculpture Center, Dallas Arboretum, and Fair Park. If you plan of staying a while Dallas offers visitors a nice dining variety, superb nightlife, breathtaking sightseeing, multiple places shop and receive 1st class hospitality.
I had 15 piece band booked on a commercial airline that got cancelled due to weather. Every single flight for the next 2 days was sold out and the band was going to miss their performance. Thank to the Herculean efforts from Glenn and Joel, we were able to secure a flight for the following morning and get the band to Florida on time. Glenn was simply amazing with his follow-through, availability when I needed him and keeping an eye on everything. He was with me from the first phone call at 6:30pm until take-off the next morning at 10:10am. Thank you Stratos for saving the day!
The Stratos Jet Charter team provides a seamless & top notch experience from beginning to end. They are a forward thinking company that puts the customer first and never disappoints with any trip or itinerary. I recently booked a short flight from Orlando to Boca Raton on a Falcon 2000EX and could not have been happier with the service and attention to detail that was provided for my wife, myself and the rest of our companions. Would absolutely recommend to anyone!
When it comes to small planes, weight matters. Don't be surprised when your contact emails you for all passenger weights, and when the pilot organizes seating by weights. (You don't want the three biggest people on the right side, for instance.) Similarly, don't expect to bring two weeks of stuff for a weekend, and definitely mention if you're planning on bringing golf clubs or skis. If they don't fit, check out ShipSticks or LuggageForward, which sends your equipment beforehand for a relatively small fee.
secure travelMillion Air Dallas partners with Global Guardian and MedAire to offer security and medical attention to our clients anywhere in the world. The Global Guardian Agency is a trusted resource for universal security and intelligence. Million Air Dallas clients also have immediate access to physicians through MedAire, who will coordinate medical response in-flight and once the aircraft is on the ground.
Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!