Joel and Stratos are amazing! He made sure our flight was tailored perfectly and was very responsive and always available for contact. They catered specifically to our needs with late notice. The pilots were fantastic and patient, especially considering we had three animals and arrived 10 minutes before take-off. They provided the smoothest flight in the Hawker we’ve ever taken. Stratos offered transportation to and from; the boarding process was welcoming and convenient. We will only fly privately with Stratos Jets through Joel and his team. Thank you guys for everything!
The cost of flying by private jet depends on many factors including; flight time, aircraft hourly rate, positioning sectors (where the aircraft is flown empty before or after the passenger sector) and airport fees. To find out how much it costs to fly by private jet, use the private jet cost calculator, which gives all-inclusive price estimates for any global trip. All prices that you receive from our network are fully inclusive, there are no hidden costs.
As always, your staff is a pleasure to work with, and are very good with their communication, etc. I (of course) wish we didn't have the snafu with your client cutting the trip short, only to change his mind - costing us an additional 3 hours of flight time (approx. $10,000) - since we cancelled a trip with another operator to accommodate his request to leave early. I think there should have been a consideration for a 2 hour cancellation fee or something there. We understand that this wasn't Stratos Jets' doing - but I believe your client should have been penalized in some way as he was informed we had another trip and he told us to cancel it to accommodate him. This was very disappointing (and financially detrimental) for us, especially as we had lowered the cost of the trip (in addition to removing all minimums) prior to booking. The only way it made sense for us to do that was to fly while sitting transient.
Everything was first class even though we not only left one of our bags on the plane but lost a wallet on the return trip (not on the plane), Matt Machokas was very helpful in assisting us in helping to resolve our problems. All pilots were great. Matt also arranged a flight for us because of a date issue I made with the return flight. He assisted in finding another plane to be sent so that we did not have to wait another day.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
Most of all, the questions from NBAA will quickly reveal how knowledgeable the person on the other end of the phone is about what they are selling. ARGUS and Wyvern both certify brokerage houses, but keep in mind, within any company that may have dozens of brokers, the quality and know-how of the individual brokers varies much like massage therapists at a spa. Remember, you're spending a lot of money to charter a plane. If the broker doesn't have time now to answer questions about their experiences, how they source aircraft, and so forth, what will you get when there's a problem?
I have worked with Joel and Stratos Jets for several years and it has always been a pleasure. Most recently they booked a flight from St Petersburg, FL to Sanford, FL to Niagara Falls, NY with us on our Citation CJ1. The experience, as always was flawless and realtime feedback and communication meant the ASAP flight went without a hitch. Thank you Joel and team, I look forward to many more years of business with you.
exceeding the standard Million Air Dallas selects only highly qualified pilots with extensive flight experience and all pilots are thoroughly vetted. Captains are required to have a minimum of 4,000 flying hours, and First Officers are required to have a minimum of 2,500 flying hours. To maintain safety and consistency, every crew member is assigned to a specific jet and takes part in a comprehensive training program that exceeds federal and international standards.
THANK YOU STRATOS!! I have been working with Stratos Jet Charters for almost 3 years now & could not be happier with the services they provide! Working with me on many last minute changes, they are always quick & efficient, extremely professional, genuinely honest & immensely knowledgeable of all products and services they offer. They truly look out for the best interests of their clients. I trust them to always guide me in making the appropriate aircraft choices for our company. I find the ENTIRE team to be THE BEST in the charter aircraft business!!
PrivateFly has a safety policy that maximises the safety and security of our registered members. The aircraft operators who quote for your flight through the PrivateFly network are licensed to commercially charter their aircraft and are governed by their national civil aviation authority. PrivateFly is able on request to send detailed reports concerning the companies and crews that operate your selected aircraft.
VIP catering suitable for the time of day will be provided on-board. For small cabin aircraft this will normally be pre-prepared buffet style options. All flights will also include a fully licensed bar and soft drinks. For larger cabin aircraft which have galley facilities, catering can be prepared on-board and hot meals served. Special catering requests will always be accommodated when possible.
As private jets are constantly moving between locations, the guide prices provided below are based on various data sources relating to the aircraft's last known position. Due to this, not ALL available aircraft are included within the search results. So please contact one of our charter experts for a fixed quotation, as they are aware of all aircraft available in specific locations at any given time.