Customs and immigration procedures must be complied with for all private jet flights. Private jet customers are often not aware of any checks as in most cases these can be completed prior to the flight. At larger airports the private jet terminal will have dedicated customs and immigration staff. At smaller airports it is rare to see Customs and Immigration officials although they will be aware of your flight and can occasionally make special visits to the airport to meet a flight.
After your initial enquiry you will be assigned a personal charter expert who will send you a selection of quotes for you to choose from. Each quote will have a clear breakdown of aircrafts and airports and reasons they have been selected for you. Should you wish to go ahead they will then book the aircraft and send you all the flight details including directions to the terminal and any other important information. They will be your first point of call for any further enquiries you may have up to the flight and, if possible, they will meet you at the terminal. From your initial quote you will be able to contact your account manager 24/7 (if on holiday you will be assigned another account manager to cover) so you can call from wherever, whenever you like.