Eric Bold and Stratos Jets came to the rescue this week whilst I was trying to evacuate friends and families from Puerto Rico during the aftermath of Hurricane Maria. Eric was beyond helpful and always courteous. He was quick to find an aircraft within my budget and stayed in contact with me at every point during our transaction to update me on all matters concerning our trip. I would highly recommend Stratos Jets to anyone and I look forward to working with them on our next trip.
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Because jet charter is not priced on a per person or ticket basis, it is not likely that it would be more cost effective for a group of 10-15 individuals to charter a jet compared with flying via scheduled airline service in coach or first class. Even if the total cost for a charter trip is split among 10 people, the cost each person would cover would still be significant.
There are two major differences between private charter and scheduled airline service: cost and flexibility. While booking a flight via jet services companies is generally more expensive, they provide a much higher degree of flexibility. With Pentastar Aviation Charter, Inc. your charter will fly on YOUR schedule to the domestic or international destination of YOUR choice. Our service to both major and general aviation airports gives you access to more than ten times as many domestic destinations as scheduled airline service. In addition, we have international experience operating in more than 80 countries.
If the paying customer – that person shelling out $5,000 to $20,000 per hour - cancels his or her trip, then your empty leg will also be cancelled. If you were going somewhere, make sure your hotel and car rental reservations can be changed without penalty. If you were using an empty leg to get home, make sure you also scan the airline schedules and availability so you have a backup plan. Most empty legs can be cancelled anytime before departure, and reasons can include that delays earlier in the day meant your pilots ran out of time to something on the inbound flight broke and needs to be fixed. Oh, and that’s it. You’ll get a refund of your money, but you’re usually on your own, perhaps sitting in a private jet terminal at an airport with no commercial flights.
We were on a commercial flight from Detroit to Salt Lake City when part way into our flight we got notification from Delta app that our delay was going to cause us to miss our connection. We were on a long weekend for MLK to go skiing in Lake Tahoe. We were going to be rescheduled the following day, thus missing half of our vacation. I had email only, and emailed Garett asking if they had an operator in SLC who could get us to Tahoe that evening. Within 20 minutes he came back with two quotes. By the time we landed he had set up the flight, emailed me the number to the shuttle to get from Delta terminal to the private terminal, and did it all for a great price. To throw things off even more, we were set to fly to Tahoe, but Delta somehow got our bags on the flight to Reno that they said we couldn't make. So at the last minute we changed from Tahoe to Reno for a destination. By the time we took the shuttle to the FBO our flight plan was set and we took off within 10 minutes. It could not have been more seamless. It literally saved our vacation. Time is the most precious resource we have and time with family is even more precious. Our daughter is a senior and this is one of the last trips we'll have with her; it meant a lot, and Stratos savings our vacation, allowing us to create memories, means all that much more. Thank you!! Dave
The most economical option is chartering, which doesn't require any cash upfront (other than a deposit) through companies like Tradewind, Sentient, and Solairus, (which we took home from North Carolina). Of course, there are the old standbys like NetJets and Marquis, who sell fractional ownership (like 1/16th) of a single jet for upwards of $100K. One step down from that, pricewise, is the jet card, where you buy a set amount of hours from a company like Nicholas or Private Jet Services, and can use those hours for different planes. Then there are membership models like WheelsUp, where you pay $17,500 as an initiation fee to fly in their fleet, and then a $8,500 annual dues fee starting the second year. It's like a country club—only you're guaranteed access to a KingAir350i or Citation Excel / XLS instead of a golf course.
Joel Thomas: Hi William! Thanks for the opportunity to serve you and your wife. We are always grateful when our clients take the time to offer feedback. We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said: "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change. Its actually very common." Looking forward to working with you all again soon! All my best
Chartering a jet may seem easy with online brokers saying it just takes a few taps on your smartphone, and in some cases that may be true. You've read the stories: "We're the Uber of private jets." But there’s more to chartering than just searching Google for a broker or browsing a list of operators, then calling and saying, “I have five people going to Phoenix and we want to leave Tuesday morning at 10 a.m. How much is a private jet? Do you have a G450?” When you charter on-demand, each trip you should spend the time to do some due diligence, and there are a wide variety of issues to cover. A few weeks ago, I was talking to one gentleman who told me a broker from a fairly well-known company was insisting a specific airplane type could fly a route nonstop. It couldn't.
For example, we had three families on a Embraer Legacy, which is a 13-seat aircraft, for February half term. Because it’s three of them grouping up, it’s costing them about £7,000 for two families of four and one family of five. If you divide that up, it’s not as expensive as people think [£538 per person]. We’re seeing that more and more people are grouping up, putting more bums on seats and making it more affordable.
How soon prior to the scheduled flight will the aircraft be at the airport, ready for departure? I’ve found with jet card companies, they sometimes have agreements that the aircraft are there at least an hour before. Some jet card companies require the operators they use to position the aircraft at your airport the night before for early morning departures or if there are weather issues expected.
Most of all, the questions from NBAA will quickly reveal how knowledgeable the person on the other end of the phone is about what they are selling. ARGUS and Wyvern both certify brokerage houses, but keep in mind, within any company that may have dozens of brokers, the quality and know-how of the individual brokers varies much like massage therapists at a spa. Remember, you're spending a lot of money to charter a plane. If the broker doesn't have time now to answer questions about their experiences, how they source aircraft, and so forth, what will you get when there's a problem?
Most larger airports have either separate private jet terminals or buildings called FBOs (Fixed Based Operators) where private jet passengers check in for their flight. At many airports, private jet passengers can be driven straight through security to their aircraft. The time from arriving at the private jet terminal to boarding your aircraft is normally less than 5 minutes. If however there is a delay to your flight or perhaps you have chosen to arrive early, the FBOs will normally have private executive lounges for you to relax or work in.
All good. I would like info on best, fastest way to charter jet for my next trip to India. I'm not wealthy, & run a small business. My work is only to benefit impoverished people internationally. My website is www.lesindiennes.com.I must travel regularly to India yearly for my business.I wonder if your company alo cares about these people? Is it possible to use your services for this business travel? Can you advise me to a NY company that is more suitable to my needs. I answered your questionnaire. I look forward to your advice, & to learn how much your co. Is concerned with the plight of these people's? Best Mary
After your initial enquiry you will be assigned a personal charter expert who will send you a selection of quotes for you to choose from. Each quote will have a clear breakdown of aircrafts and airports and reasons they have been selected for you. Should you wish to go ahead they will then book the aircraft and send you all the flight details including directions to the terminal and any other important information. They will be your first point of call for any further enquiries you may have up to the flight and, if possible, they will meet you at the terminal. From your initial quote you will be able to contact your account manager 24/7 (if on holiday you will be assigned another account manager to cover) so you can call from wherever, whenever you like.