Everyone involved was courteous and helpful in getting a last minute emergency trip arranged. However, the premise for using your services was to be GUARANTEED ARRIVAL by a SPECIFIC TIME. Neither the departure nor arrival was anywhere close to what was promised. Hence, our reasons for hiring Stratos to take us became unnecessary and a wasted expense
Having used many charter companies before with mixed experiences, I can say with confidence that Stratos has the best service and highest level of professionalism of any of the charter services I have encountered. Most recently, we had an unfortunate last minute cancellation of a charter booked through another service, and Stratos came through at the last minute to find the right plane at the right price for us with under 24 hour notice. I cannot thank them enough for their professionalism as well as their willingness and ability to go above and beyond to find the right charter for us - even as a first time customer.
For most private jet journeys it is normally easy to add extra passengers onto the flight at the last minute. However to save any embarrassment with or delays for your guests, it is advisable to check with PrivateFly first. Some destinations (such as Russia) require pre-clearance of customers. Also for shorter runways, there may be a limitation on the maximum number of passengers due to the aircraft landing and take off weight limits.
Traveling to the beautiful beaches of Bermuda? Paramount Business Jets specializes in the most luxurious, personalized and cost-effective executive jet charter services to and from Bermuda. Our rates are so competitive that we offer an unbelievable price match guarantee to ensure that our rates are always the lowest available. For even greater savings, you can take advantage of our considerably discounted empty leg jet charter services, which allow for huge savings of up to 60% below standard market rates. Convenient as it is beautiful, the vast majority of Bermuda's air travel takes place at it's major airport, the L.F. Wade International Airport (BDA). Midsize jets are the most common in Bermuda including popular models such as the Falcon 900 B and Falcon 900 EX. If you have any questions regarding your future trip or would like to book today, please contact us at +1-877-725-2538 to speak with a friendly aviation expert.
It is clear that Stratos Jets is one of best charter brokerage companies in the world. When we get the pleasure to work with Joel and his entire team, we get to see first hand what sets them apart. The knowledge of operations, safety and different charter markets is always spot on. The trips are sent to us complete and executed flawlessly which makes the entire process more effiecient and better served the client. In addition to being one of the top aviation professional, Joel is a role model for many and I am grateful to have him part of my journey as a friend.
Joel Thomas:  Hi William!  Thanks for the opportunity to serve you and your wife.  We are always grateful when our clients take the time to offer feedback.  We reached out to Chief Pilot of the air carrier you flew with regarding the noise you mentioned and here is what they said:  "Frequently you'll hear noises that sound like that and its just the airplane expanding as altitude, temperature and humidity change.  Its actually very common."  Looking forward to working with you all again soon!  All my best
With access to over 5,000 aircraft worldwide, Blue Star Jets has the experience in locating the best possible aircraft for your mission. Operators providing service for Blue Star Jets clients in the United States must meet standards set forth by the Federal Aviation Administration (FAA) for safety, security and service and operate under Part 135 of the FAA regulations.
My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.
We prefer to finalize our itinerary, plane and crew at least a week in advance. We did not get things completely final until the day of the actual flight. Secondly, we prefer to pay post-flight rather than pre-flight. You were able to make an exception in our case which was appreciated. Lastly, the quality of the catering service from STT was atrocious. It was inedible.
Air Charter Service arranges helicopter charters, private jet aircraft and executive airliner charters, as well as a huge range of small specialist personal aircraft, for a variety of clients including senior business executives, celebrities and royalty. Our team is also able to provide urgently required medical charters to sick and injured patients. Our dedicated charter experts can arrange your private jet booking and are available 24/7, just submit a private jet quote to contact yours now.
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